Cases

IT informa works on complex, business-critical systems across sectors. These cases document specific assignments: the challenge each client faced, the approach taken, and what was delivered.

Map showing five development locations across three continents: Denver in the Americas; Gothenburg, Lund and Munich in Europe; and Hua Hin in Asia, covering business analysis, development, project management, testing and steering.

Five countries, one development team

Running a development project across five countries requires a process built for distance. IT informa structured the Diaverum development team around a Kanban workflow that kept work moving and priorities visible regardless of location.
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Diagram of the Service Team model: incidents, service requests, change requests and new features feed into one fixed-cost team handling both maintenance and development from a shared weekly backlog, producing regular releases and predictable costs.

Clinic management platform for Diaverum

Fourteen countries, fourteen different clinic systems, one unified platform to replace them all. IT informa managed the delivery for Diaverum and established the Service Team model that has supported it ever since.
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